We take one to two days, on average, to fulfill orders, Monday through Friday. This means that your order will ship-out approximately one to three days after it's placed. Shipping itself takes, on average for US orders via USPS, two to four days (excluding Sundays). Omiana will publicly provide a notice (e.g., banner, etc.) and/or contact customers if there are potential exceptional delays (e.g., inclement weather affecting outgoing packages; holiday traffic, etc.) in processing and/or shipping. Expedited shipping can occur only if we are emailed first to discuss it with you; feel free to message us here.
Need to change the ship-to address? If the package is not yet in the mail, contact us immediately. Please understand that we have no control over packages once they are in the mail.
US orders <99:
US orders over $100: FREE SHIPPING! or simply join the newsletter--discounts are there for both US and international customers.
INTERNATIONAL shipping breaks are available via the newsletter, too.
Currently we are shipping via First Class or Priority Mail, via USPS: From Canada to Africa to Australia, we ship to many locations across the globe! However, the following countries are not on our ship-to capacity at this time (Please subscribe to our newsletter to get updates as to when we ship/resume shipping to any of the following): Albania; Andorra; Armenia; Austria; Belarus; Belgium; Bosnia and Herzegovina; Bouvet Island; Brazil; Bulgaria; Cook Islands; Croatia; Cyprus; Czech Republic; Denmark; Estonia; Faroe Islands; Finland; France; French Polynesia; Georgia; Germany; Gibraltar; Greece; Greenland; Guadeloupe; Guernsey; Holy See; Hungary; Iceland; Iran; Ireland; Isle of Man; Italy; Kiribati; Kosovo; Latvia; Liechtenstein; Lithuania; Luxembourg; Republic of Macedonia; Malta; Republic of Moldova; Monaco; Montenegro; Nauru; Netherlands; New Caledonia; Niue; Norfolk Island; Norway; Papua New Guinea; Pitcairn; Poland; Portugal; Reunion; Romania; Samoa; San Marino; Serbia; Slovakia; Slovenia; Solomon Islands; Spain; Sudan; Sweden; Switzerland; Syria; Timor Leste; Tokelau; Tonga; Turkey; Tuvalu; Ukraine; United Kingdom; Vanuatu; Vietnam; Wallis and Futuna.
QUESTION: Help! My country is not listed above, but I’d really like to order!
We do not have an exact date for when we will reship to more countries, so please check back periodically--and again, subscribing to our infrequent, fun newsletters will keep you posted on updates such as new ship-to locations!
QUESTION: Do you offer expedited shipping?
Please message us to learn more.
QUESTION: Can you ship to somewhere other than my billing address?
Sure! Just input the correct info when checking out. Once packages are in the mail, we cannot alter addresses.
QUESTION: Do you deliver to PO boxes?
Yes, you bet.
QUESTION: Can you mark my international order as ‘gift’?
QUESTION: Are international orders tracked?
QUESTION: Can I insure my order?
Perhaps in the future. For now please understand that lost or damaged goods are, as rather standard policy, out of the hands of Omiana
QUESTION: How do I check the status of my order?
Simply click the tracking URL in your shipping confirmation email. ALL emails receive tracking. (Note to gmail users: Sometimes we land in the 'promotional' folder, so please check it if we're not in your main inbox.)