About this Omiana product
Organic and natural, non-GMO ingredients comprise this formula that can perform!
Tentative launch: Summer 2018! Please be a part of the newsletter for updates such as when this formula debuts.
Ingredients, fully disclosed
Projected Launch: Summer 2018
Leaping Bunny leads the cruelty-free makeup standard and holds certified companies accountable. PETA, People for the Ethical Treatment of Animals, has certified Omiana as cruelty-free as part of their commitment to preventing animal cruelty and testing.
Easy exchanges + returns
30-Day Happiness Promise
Shopping online for natural cosmetics should be an easy process these days; still, some trial-and-error may be involved in finding the best formulas and shades, and we take pride not only in these unparalleled formulas but also taking care of our health-minded, smart supporters.
Omiana keeps returns and store credit simple for you. You can send product back for a --
- return/refund to your payment method OR
- store credit voucher (which we refer to as "exchange")
We understand it can take a few tries to get your perfect formula and shade:
- All shipping costs (USA) are on us for exchanges!
- No hidden fees, no restocking fees.
- Product can be gently tested! Please assure at least 90 percent of the product remains; we have to discard the product, of course, but this is one way our supporters demonstrate regard for this friendly policy.
What is non-refundable or not eligible for store credit?
- Freebies; promotional items; samples; eGift Cards
- Product specified as final sale in the product description/product page
- Products shipped back beyond the 30-day window
- Omiana product purchased outside Omiana.com, from a retailer
- Product damaged after being received in good condition
Products returned when purchased with an eGift Card will receive store credit. Outside the USA? Please email us for more directive on conducting an international/non-USA return or receiving in-store credit.
Be a part of the newsletter to get free shipping promos each month on any order size (overseas discounts go out monthly, too!)
USA: orders >75 automatically ship free!
Canada / New Zealand / Australia: orders >150 USD ship free!
We take one to two days, on average, to fulfill orders, Monday through Friday: This means that your order will ship-out approximately one to three days after it's placed, excluding weekends in that timeline.
Shipping itself takes, on average for US orders via USPS, two to four days (excluding Sundays). Omiana will publicly provide a notice (e.g., banner, etc.) and/or contact customers if there are potential exceptional delays (e.g., inclement weather affecting outgoing packages; holiday traffic, etc.) in processing and/or shipping.
Need to change the ship-to address? If the package is not yet in the mail, contact us immediately. Please understand that we have no control over packages once they are in the mail.
Currently we are shipping via First Class or Priority Mail via USPS and/or DHL:
From Canada to Africa to Australia, we ship to many locations across the globe! However, the following countries are not on our ship-to capacity at this time (Please subscribe to our newsletter to get updates as to when we ship/resume shipping to any of the following*):
Albania; Andorra; Armenia; Austria; Belarus; Belgium; Bosnia and Herzegovina; Bouvet Island; Brazil; Bulgaria; Cook Islands; Croatia; Cyprus; Czech Republic; Denmark; Estonia; Faroe Islands; Finland; France; French Polynesia; Georgia; Germany; Gibraltar; Greece; Greenland; Guadeloupe; Guernsey; Holy See; Hungary; Iceland; Iran; Ireland; Isle of Man; Italy; Kiribati; Kosovo; Latvia; Liechtenstein; Lithuania; Luxembourg; Republic of Macedonia; Malta; Republic of Moldova; Monaco; Montenegro; Nauru; Netherlands; New Caledonia; Niue; Norfolk Island; Norway; Papua New Guinea; Pitcairn; Poland; Portugal; Reunion; Romania; Samoa; San Marino; Serbia; Slovakia; Slovenia; Solomon Islands; Spain; Sudan; Sweden; Switzerland; Syria; Timor Leste; Tokelau; Tonga; Turkey; Tuvalu; Ukraine; United Kingdom; Vanuatu; Vietnam; Wallis and Futuna.
*this list is dynamic: we strive to add more shipping locations regularly, so an attempt at checkout will lend you an updated look at whether we ship to your location.
QUESTION: Help! My country is not listed above, but I’d really like to order!
We do not have an exact date for when we will reship to more countries, so please check back periodically--and again, subscribing to our infrequent, fun newsletters will keep you posted on updates such as new ship-to locations! We hear of people who route to family or friends in a country we do ship to, and then their source gets them their Omiana package. Just a thought!
QUESTION: Do you offer expedited shipping?
Priority USPS (and DHL for non-USA) are our fastest options right now. We cannot overnight packages at this time.
QUESTION: Can you ship to somewhere other than my billing address?
Sure! Just input the correct info when checking out. Once packages are in the mail, we cannot alter addresses.
QUESTION: Are international orders tracked?
They are; you will get an automated email with your tracking link after your initial order confirmation.
QUESTION: How do I check the status of my order?
Simply click the tracking URL in your shipping confirmation email. ALL emails receive tracking. (Note to gmail users: Sometimes we land in the 'promotional' folder, so please check it if we're not in your main inbox.)
FAQ about this product
Mission: Omission ™
People often come to Omiana nearly having given up on makeup but find what works within Omiana. Formulas are crafted in a USA GMP-upholding facility; cruelty-free; and cater to the most sensitive skin and those with specific ingredient needs.
Mission: Omission ™
Did you know? There are no established testing methods or standards in place to make products qualify to be non-comedogenic. We encourage learning which ingredients your skin favors and which truly clog or irritate, which is why we don't limit swap-outs or returns; we're here to help find your trusty go-to forever formulas.