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USA: orders >$75 USD automatically ship free!
Canada / New Zealand / Australia: orders >$150 USD ship free!
Omiana fulfills order the same day until 12 PM Eastern Monday through Friday, otherwise, your order will ship out the next business day.
Shipping itself takes, on average for US orders via USPS, two to four days (excluding Sundays). Omiana will publicly provide a notice (e.g., banner, etc.) and/or contact customers if there are potential exceptional delays (e.g., inclement weather affecting outgoing packages; holiday traffic, etc.) in processing and/or shipping.
Need to change the ship-to address? If the package is not yet in the mail, contact us immediately. Please understand that we have no control over packages once they are in the mail.
Currently we are shipping via First Class or Priority Mail via USPS and/or DHL:
From Canada to Africa to Australia, we ship to many locations across the globe! WE SHIP TO THE FOLLOWING (please note, there may be more locations at this time - please go through the cart motions if you are curious if we ship to your location):
USA, Canada, Australia, New Zealand; Argentina, Australia, Barbados, Belarus, Brunei, Bulgaria, Cambodia, Canada, Chile, Costa Rica, Dominica, Ecuador, El Salvador, Gibraltar, Guernsey, Haiti, Hong Kong, Iceland, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Kazakhstan, Kuwait, Malaysia, Moldova, New Zealand, Norway, Pakistan, Panama, Peru, Qatar, San Marino, Serbia, Seychelles, Slovakia, Slovenia, South Africa, South Korea, Thailand, Turkey, Ukraine, United Arab, United Kingdom, Emirates, Uruguay, Venezuela, and more.
*this list is dynamic: we strive to add more shipping locations regularly, so an attempt at checkout will lend you an updated look at whether we ship to your location.
QUESTION: Help! My country is not listed above, but I’d really like to order!
We do not have an exact date for when we will reship to more countries, so please check back periodically—and again, subscribing to our infrequent, fun newsletters will keep you posted on updates such as new ship-to locations! We hear of people who route to family or friends in a country we do ship to, and then their source gets them their Omiana package. Just a thought!
QUESTION: Do you offer expedited shipping?
Priority USPS (and DHL for non-USA) are our fastest options right now. We cannot overnight packages at this time.
QUESTION: Can you ship to somewhere other than my billing address?
Sure! Just input the correct info when checking out. Once packages are in the mail, we cannot alter addresses.
QUESTION: Are international orders tracked?
They are; you will get an automated email with your tracking link after your initial order confirmation.
QUESTION: How do I check the status of my order?
Simply click the tracking URL in your shipping confirmation email. ALL emails receive tracking. (Note to gmail users: Sometimes we land in the 'promotional' folder or junk/spam folder, so please check it if we're not in your main inbox.)