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General Information

Thanks for asking - we love to share our story and connect with our customers! Omiana is a small, family owned US business. We’re an independent, boutique brand that is obsessed with the craft of making awesome, naturally gentle, clean makeup and skincare for the ingredient savvy.

We hope you will feel a connection with our ideals and product philosophy.

To learn more, check out Our Mission.

Currently, we are available online only. We understand that online shopping can be a land for the brave, which is why we have such a friendly Exchanges & Returns Policy in place for you!

You can purchase a gift card in the following values: $15, $30, $50, $100, $150

If one of these values doesn't fit what you're looking for, you can purchase multiple gift cards in a lower denomination for a custom amount. The gift recipient can use multiple gift cards at checkout.

Purchase gift cards here.

Accounts & Orders

From time to time, you'll receive program-related emails from us. If you'd prefer not to receive those types of emails anymore, click the 'Unsubscribe' button when you receive your next email.

There are many benefits to creating an account on! You can keep track of your favorite products by building a wish list, which you can also share with others for gift ideas. You can easily access your previous orders, and when you checkout, relevant information will be pre-populated to save you time.

Due to our system, once an order is placed and submitted we are unable to remove, add, or modify the contents. If you ordered an item you don't want, we have an excellent return policy!

Our site allows one promotional code per order. These codes include the loyalty points, percentage discounts, limited-time free shipping codes, and gifts with purchase. If you have a gift card or store credit, that code can be combined with one additional promotional code. Our discount codes will only apply to full-priced merchandise and will not apply to already discounted products such as gifts, bundle sets, etc.

You can track your order anytime in the Help Center, which also appears as a chat window on each page. 

When you place an order with us, you will receive an automated confirmation email with your order number and summary of your fabulous new purchase. Get excited, Omiana is now on its way to you! After our team has filled your order, you will receive an automated shipping confirmation email from us containing a link with your tracking number.

Please log in to your account to access all your order details and tracking information. 

We accept cancellation requests as long as the order has not shipped. New orders are sent electronically to Fulfillment almost instantaneously and it's not always feasible to stop an order once it's with the warehouse. Please contact us through the Chat Bot and we'll do our best to cancel if possible.

We send an order confirmation email when you place your that includes confirmation of payment. If you didn't receive the email, please check your spam folder. If you need another copy, please start a chat.

Your best shopping experience and maintenance of your privacy is important and, rest assured, protected when you shop with us. A few ways we protect your privacy include the following: Utilization of a private Secure Sockets Layer (SSL); regular security scans; a dedicated IP address; log monitoring; PCI compliance; and our secure payment gateway. We will not sell or disclose your private information: any information we garner from you is strictly for Omiana's goal to provide you with healthy beauty products. Please contact us with any questions and rest assured that our shopping platform is the ultimate when it comes to security. Happy shopping!

Shipping & Delivery

Please check with your neighbors, your mailbox, inside an open garage, beside a bush, etc. Occasionally your mail carrier will accidentally mark things as delivered before they actually make it to their final destination. Generally, if an item says it was delivered but hasn't shown up yet it will arrive within 48 business hours.

We typically fulfill your order the same day or the next business day. During high-volume days it may take up to three days to fulfill orders, Monday through Friday. This means that your order will ship-out approximately one to three days after it's placed. Transit times vary based on your location and the shipping method you chose at checkout. Economy shipping takes 4-8 business days within the USA. International orders take 10-30 days depending on the option selected. Faster options are available for an additional cost.

We ship from Laguna Beach, California USA

Shipping is calculated at checkout. Be a part of the newsletter to get free shipping promos each month on any order size. Free USPS shipping on domestic orders over $75 and $150 for International orders.

Yes, we sure do!

Omiana's international shipping destinations vary and can include several non-USA locations based on their shipping policies and current arrangements. It's best to check our website or contact customer support for the most up-to-date and specific information regarding shipping destinations.

Duties vary based on location - please contact your local customs office for more information. Duties on international orders are assessed and paid to your local government and unfortunately are beyond our control.

Returns & Exchanges

You can send product back within 30 days of your order fulfillment date. Product can be gently tested!

Please assure at least 90 percent of the product remains, we have to discard the product of course, but this is one way our supporters demonstrate regard for this friendly policy.

Free Return Shipping: We're pleased to offer our customers the choice of free return shipping for both exchanges and returns, without any restocking fees. To take advantage of this, you can pay a small fee at the time of purchase, which qualifies you for free return shipping on that specific order. No return fee is subtracted from your refund total. If you haven't purchased Re:do, you can still utilize our return portal and purchase a discounted return label.

Please check our full 30-Day Return & Exchange Policy and start the exchange process here.

What is non-refundable or not eligible for store credit?

- Freebies, promotional items, samples, eGift Cards
- Product specified as final sale in the product description/product page
- Products shipped back beyond the 30-day window
- Omiana product purchased outside, from a retailer
- Product damaged after being received in good condition
- Partial Returns for Gift Sets

We accept new and gently used products, but cannot accept returns and exchanges for products that are more than 90% used.

Products returned when purchased with an eGift card will receive store credit.

As always, Omiana stands by our products, but once you receive your shipment in perfect condition, any damage that happens on your end will not be eligible for a free replacement. So if you spill a serum or crack a container – we totally feel your pain! Our Customer Service team will be happy to help you place another order, but we can't offer to replace that product for free.

When sending an item back, please allow up to 7 days for our exchange & returns department to receive and process your exchange or refund. You will receive an email notification letting you know your return has been processed.

Return the product and simply log onto and place a new order for the replacement product at your convenience. Use the code (e-gift card) to apply your store credit at checkout. Start the exchange process here.

If you initiate a return, you forfeit any discount that you may have used— this includes loyalty points, percentage discounts, and limited-time free shipping codes.

Yes, we think so. Simply click the Returns & Exchanges Portal link and follow the prompts.

While we will give you a full refund for your product, unused or gently used, we are unable to refund shipping costs.

For Exchanges, Omiana issue a store credit in the form of a digital gift card. The gift card is simply a code to be used as a form of payment at checkout. The gift card balance can be used on future product orders —No fees and they don't expire. 

When sending an item back, please allow up to 7 days for our exchange & returns department to receive and process your exchange or refund. You will receive an email notification letting you know your return has been processed.

When you make an exchange, you will receive store credit in the form of an electronic gift card in your email. For returns, refunds to your bank account may take up to 30 days to reflect. 

Products & Ingredients

Omiana offers a carefully curated collection of products formulated with ingredient omissions for those with sensitive skin. We avoid using harsh detergents, synthetic chemicals, chemical preservatives, artificial fragrances, and other potentially harmful substances. While many of our customers use our products during pregnancy or their baby's developmental years, we advise you to consult your healthcare provider about any specific ingredients. Our ingredients list is available in each product listing or on our Ingredient List & Glossary page. 

Omiana crafts its products using gentle ingredients, avoiding detergents, harsh chemicals, and artificial fragrances that can irritate the skin, making them ideal for those with sensitive skin. Many of our customers are young and still developing, while others are expectant mothers concerned about ingredient safety. We encourage you to consult your healthcare provider with any questions or concerns.

Titanium dioxide and zinc oxide are common ingredients in mineral makeup, known for their anti-inflammatory properties. Omiana offers products with different combinations of these ingredients: some without titanium dioxide but with zinc oxide, some with titanium dioxide but no zinc oxide, and some without either. Both titanium dioxide and zinc oxide are recognized for their natural sun protection, which is crucial for protecting healing skin. Additionally, minerals provide varying degrees of coverage and soothing effects. However, when it comes to applying products after treatments—whether skincare-focused or for treating a specific condition—we strongly recommend consulting your healthcare provider.

Omiana does NOT test on animals - not our raw ingredients or finished formulas. We're proud to be certified by PETA and Leaping Bunny. Leaping Bunny leads the cruelty-free makeup standard and holds certified companies accountable. PETA, People for the Ethical Treatment of Animals, has certified Omiana as cruelty-free due to our commitment to preventing animal cruelty and testing.

Omiana uses the highest percentage of Certified Organic ingredients possible. Some ingredients cannot be certified as organic. One example is vitamin E. Vitamin E is not available in an organic form, which is why we pay close attention to its origins, i.e., rice bran, soybean, Tocopheryl acetate, wheat germ (which makes many company's 'tocopherol'/vitamin E non-gluten-free). We also pay equally close attention to non-agricultural products origins, such as minerals that are inorganic by nature. The end result is that our products aim to minimize toxicity, even in cases where the label 'organic' may not apply.

Omiana formulates its products to be gluten-free and does not intentionally use gluten in any of our products. However, please note that some products may be manufactured in facilities where gluten-containing ingredients could be present. We encourage customers with severe gluten sensitivities or celiac disease to consider this when making their purchase decisions. Additionally, most products are vegan, albeit some contain beeswax.

Most Omiana products are vegan; however, a few formulas include beeswax to enhance consistency and breathability. All our products are certified by PETA and Leaping Bunny to be cruelty-free.

No. All minerals and pigments Omiana uses are cosmetic-grade particle size or even high-micron.

At Omiana, we understand that everyone's skin is unique, with different sensitivities, preferences, and needs. While there is no universal formula that is perfect for everyone, we strive to craft an extensive range of products to cater to various needs. Our products are designed to be gentle on sensitive skin, omitting common irritants such as fragrances, parabens, talc, gluten, and more. We offer hypoallergenic-friendly makeup, including options free from coconut oil, titanium dioxide, butters, waxes, mica, boron nitride, among others.

As for non-comedogenic makeup, it's important to note that there are no regulated testing methods that definitively qualify a product as non-comedogenic. Each person's skin reacts differently to various ingredients; what may clog pores for one person could be nourishing for another. At Omiana, we encourage you to explore and find out which ingredients work best for your skin. Remember, even ingredients generally regarded as beneficial can cause reactions in some people. We are here to assist you on your journey to finding the right makeup products for your unique skin.

At Omiana, we recognize that our customers have specific ingredient needs and preferences, particularly those seeking to avoid harsh or potentially toxic substances commonly found in other mineral makeup lines. Our mission involves offering a diverse range of products with various ingredients omitted, enabling you to choose the best options for your skin and personal requirements.

For instance, if you prefer makeup without mica, we have options available. We also offer products without titanium dioxide for those who avoid it, though we include it in some products for those who value its SPF and coverage benefits. Similarly, we provide zinc oxide-free options. Given that many of our customers are sensitive to soy and wheat, sources of naturally derived vitamin E, we use tocopheryl acetate in some formulas to accommodate these sensitivities.

We understand that no single formula can meet everyone's needs due to individual preferences and skin sensitivities. Our goal is to provide the purest range of formulas for those with sensitive skin and discerning ingredient preferences. You can easily filter products on our website to find collections that meet your specific ingredient criteria. We ensure full transparency by disclosing all ingredients on each product page and our ingredients page.

Omiana does not use artificial fragrance or perfume. Any aromas detected are created merely from the ingredients themselves.

As a small, privately held company, our primary focus has been on expanding our formula and shade range. We aim to pursue additional certifications in the future. Please review the ingredients list for each product. All Omiana ingredients are carefully selected and sourced to minimize the presence of toxic heavy metals. For example, we avoid using talc, an ingredient that can often be contaminated with nickel and heavy metals.

You can find EWG ratings for various Omiana ingredients directly on their webpage. Information sources such as these can be a great resource along with the Omiana ingredient glossary, or this Omiana article. Another great resource for ingredient information in a standardized format is INCL Decoder.

As you know, anyone can be allergic to anything. Even amazing-for-us ingredients can cause reactions in some. Probably you know somebody who is a testament to this fact, someone who is allergic to antioxidant-rich strawberries or omega-loaded nuts. We have heard of people being sensitive to touted ingredients like organic aloe, rice powder, and even coconut oil - it happens! If you believe you've reacted to any amazing ingredients in an Omiana product, please let us know. Remember - we accept back even gently used product for return or exchange within 30 days of purchase.

Organic oils can be perfectly fine - even nurturing - for the most reactive, sensitive skin. Organic oils can even still be non-comedogenic. Omiana uses light, breathable organic oils that do not clog pores or cause breakouts. These select oils harmonize with the skin and even help regulate sebum production by way of "training" layers of skin.

Oil in makeup and skincare is not inherently bad. Synthetic oils such as mineral oil and petrolatum and petrochemicals artificially clog skin and pores with a non-breathable barrier that clogs pores.

This is not to say that some people do not react to seemingly good oils or butters, such as coconut oil, shea butter, fruit wax, and the like. Our bodies and needs are incredibly dynamic, and what might impart moisture to one person might be a true irritant to another. We find some of our savvy supporters cannot tolerate coconut oil while another segment loves it. You and only you can truly learn to discern what your skin prefers vs. what it does not. Even allergy tests and experts can have flawed findings.

Ultramarine is used in only a few Omiana products to achieve a specific tone or undertone (purples, blues). To view products in a collection without ultramarines, just click 'no ultramarines' in the filter. Shop all titanium dioxide-free makeup here and mica-free products here, and continue to utilize the filter to sort out more ingredients you may prefer to do without. The Omiana website is set up to be your resource with many filters and links that will help you find products that meet your ingredient requirements.

Samples are available for a selection of Omiana products. Sign up to the Omiana newsletter to receive information about promotions and discounts including free samples. Each sample comes with approximately a tad of product. This lasts a few applications, on average, but individual rates of usage per application vary. The sample container will be partially filled. Please evaluate in natural light for your best assessment of each shade. Samples are final sales - no returns or exchanges.

Discounts & Giveaways

Please message us through the Help Center, Facebook, or Instagram and we will fill you in on the details!

Join in on Omiana's Newsletter for exclusive promos, free shipping, tips and product info.

Follow Omiana on Instagram to stay tuned with giveaway related announcements.

Rewards Points & Store Credit

The Naturally Rewarded program is our way of showing how much we appreciate you! You can earn points on reviews, purchases, and much more. Points can even be used to earn discounts toward purchases - that means the more you collect, the more you save!

Anyone can join the Naturally Rewarded program. Once you create an account, you will automatically enroll in the program. Click here to sign up online and join now!

You'll earn points just for creating an account! After that, you can also earn points by following us on social media, making purchases, writing product reviews and more. To see all the ways you can earn points, click the Get Naturally Rewarded! tab (located at the bottom center of your screen).

Glad you asked! We want to make it easy and fun to redeem your hard-earned points. Just visit the Get Naturally Rewarded! tab to view all of our exciting reward options.

Exchanging your points for great rewards couldn't be easier! Simply visit the Get Naturally Rewarded! tab to view all of our great reward options and click to Get Rewards to select how you'd like to redeem your reward.

Signing up is 100% free, and it will never cost you anything extra to earn points. Make sure to visit the Get Naturally Rewarded! tab to get started.

Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!

You should receive points in your account instantly once you complete a promotion!

Nope! Your points will never expire.

When you return an item, you lose the associated credit you originally earned by buying the item in the first place.

Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.

We are sorry but you can only use either the points or the discount coupon in a single order, due to some systems limitations.

We currently require you to have enough points to redeem any of the awards you see listed on the Get Naturally Rewarded! tab.