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Omiana: Risk-Free Online Shopping for Natural Cosmetics
Shopping online can involve some serious exploration, which is why we keep returns and exchanges free to you and enable send-backs of gently tested product. Our friendly 30-day return-or-exchange policy enables you an awesome and very necessary opportunity to experience Omiana first-hand, risk-free:
Majority of the time, we hear tales about how someone almost gave up on makeup, but then Omiana formulas enable them to augment their beauty with safe cosmetics again ... but, sometimes a product isn't the right shade; sometimes a different formula is better; sometimes people do react to good ingredients, even. In any case, when something is sent back to Omiana, we want to make the process easy-peasy and also transparent:
- Learn more about the friendly policy itself >
- hop to the forms, which act as our RMAs >
When does the 30-day window begin?
We think it's only fair it begin after you receive the order, so when tracking shows it as delivered.
What can't be returned?
Thank you for understanding that the following are final sales: samples; sale items; freebies; promotional items; eGift cards; products specified as final sale in the product description; items outside the 30-day window; Omiana product purchased outside Omiana.com; product damaged after being received in good condition . . .
What does Omiana do with returned product?
Omiana certainly has to discard returned product. If unopened, we sometimes use them for photography, such as for our social media, only. We recycle packaging as much as we can.
Do you make and pay for my label if I'm outside the USA?
Our system is currently able to generate and pay for USA returns shipping; if you are outside the USA, we still help; email us for more insight and directive.
Where should I start?
The below formulas are top picks for their functionality and have some of the lowest send-back rates on Omiana.com; customers tend to nail their shades quickly in these formulas, and these are some MVPs according to our savvy, loyal supporters:
WELCOME
SAMPLES
NO . . .
ROOTS MATTER
FULLY TRANSPARENT
WHAT'S IN A FORMULA ...
. . . shouldn't be there to just make the formula function. A formula should be crafted with the most sensitive skin and health in mind. At Omiana, we offer some of the purest truly natural beauty products.
We're so confident you'll find what you're looking for within Omiana - even if your skin is super sensitive - that we offer a friendly 30-day return/exchange policy.
WHAT'S IN A FORMULA ...
. . . shouldn't be there to just make the formula function. A formula should be crafted with the most sensitive skin and health in mind. At Omiana, we offer some of the purest truly natural beauty products.
We're so confident you'll find what you're looking for within Omiana - even if your skin is super sensitive - that we offer a friendly 30-day return/exchange policy.
WELCOME
SAMPLES
NO . . .
ROOTS MATTER
FULLY TRANSPARENT